birddog

We’re Hiring Community Managers

About Us

Birddog is the Brand and Digital Agency that achieves creative change for businesses. We work almost exclusively in the B2B market and so far with a small, yet fast-growing team we’ve been big enough to reach the whole world. Our award winning work impacts local, regional and international audiences across every market sector.

We’ve been telling the B2B Marketing Industry what it didn’t want to hear since 1994, shifting perceptions away from the ordinary, towards the extraordinary. It’s a tough job, but at least someone knows how to do it.

The Candidate
That’s where you come in. We’re on the lookout for exceptional, ambitious and commercially minded Community Managers who have proven delivery in the social sector. This is an excellent opportunity to own, manage and grow a social community across a number of channels. It’s an opportunity to be in a role that utilises your creative, journalistic and strategic skillset. If you’re looking for a work hard, play hard agency environment where you can really make your mark then this is it.

Experience
With at least 2 years+ practical social media marketing experience under your belt, you’ll have an eye for detail, be outgoing, self-motivated and highly organised with the ability to quickly build trust with your audience. You’ll be adept at developing and implementing social media strategies, building and managing online communities, writing social content and adding value in the social space.

Working closely with the Account Management Team and Directors, you will provide support and assistance from within the Digital Strategy Team. Reporting to clients is key, you’ll need to be able to analyse, provide suggestions that will improve strategy and identify trending themes that will inform direction.

You will be expected to develop and deliver upon a content management strategy and a content plan that will achieve the client’s desired project objectives whilst continually growing your audience. You’ll welcome ‘new’ members – get them comfortable, involved and participating. You’ll help them connect with each other, encourage interactivity and keep the conversations moving towards the brand goals. You’ll also be tasked with the writing and editing of both online blog content and social channel communications, ensuring they are suitable for the target audience

As a social native, you’ll be on top of new social media tools, policies and trends with a natural passion and desire to keep a close eye on the industry and best practice examples. You’ll be able to implement educated changes to the strategic direction of the social activity and you’ll be responsible for driving, growing and shaping valuable communications.

You must have a background in content development, social media, journalism, marketing or online PR with exposure to brand and digital. Additionally you should have proven knowledge of social channels, social tools and the B2B Industry. An appreciation and understanding of the IT & Technology sector would also be beneficial. You should be able to oversee complex social projects from beginning to end, taking responsibility for project management as well as being a key client contact.

Key Responsibilities
• Implementation, management & moderation of social communities i.e. Facebook, Twitter, Blogs, Forums, LinkedIn etc.
• Lead, plan and generate a schedule of compelling editorial content.
• Measurement, reporting and analysis of social communications to identify trends, opportunities and behaviours.
• Online PR – social media crisis management & blogger outreach.
• Content creation across social channels including copy writing for blogs & articles.
• Audience engagement that leads to significant growth and contribution of high quality submissions.
• Coordinate with internal and external stakeholders.
• Monitor trends in online community tools, trends and applications.
• Building new processes and identifying any new opportunities for social media engagement.
• Support the Account Director in ensuring conformity to client’s overall goals and marketing strategy.
• Attend events relevant to social media and online marketing.
• Liaise with creative, accounts and technical teams.

To be considered for this role within the Digital Strategy team, you will need to offer the following:
• PC literate, MS Office – Word, Excel, PowerPoint.
• Excellent written and oral communication.
• Experience in community development and management.
• Strong project management & organisation.
• An in-depth understanding of social channels, monitoring, analytics and moderation tools.
• Client facing.
• Self-starter.
• Motivated.
• Well presented.
• Creative, diplomatic, cool under pressure and fantastic interpersonal skills.

If this sounds like you, you’re ready for a new challenge in Social Media and have the character and experience described please do not hesitate to apply.

Please send your CV and covering letter through to jointhecrew@birddog.co.uk by Friday 23^rd December.

In the event of high levels of response, we are unfortunately only able to get back to those applicants who have been successful.